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STAR MEMBERSHIP PROGRAMME: TERMS & CONDITIONS (MEMBERS' POLICY)

Definition
In these members' Terms and Conditions, the following words/expressions shall have the meanings as respectively set out below or same as the general terms & conditions unless the context requires otherwise:

"Member" means the person who is registered under the Star Membership Programme.
"Account" means an account registered under the member’s name and particulars.
"Rewards" means the goods and services described in the site’s Redemption Programme or otherwise offered as the site’s Rewards and Benefits at any time.

Participation
Membership is offered at no charge. L.D Waxson reserves the right to refuse membership.

 
Accumulation of Points

  1. Points are awarded based on product value. The number of Points awarded is calculated based on the posted Singapore currency value of the transaction.
  2. Points accrue at the rate of one point for each S$1 spent on the purchase of products. L.D.Waxson may at its discretion, increase or decrease this rate for selected transactions.
  3. Points may be earned through spending by the member or through other activities introduced by L.D Waxson.
  4. You may only redeem Rewards and Benefits up to the value of your current Points balance.
  5. Points are non-transferable and are not redeemable or convertible for cash.
  6. Points expire on the 2nd year of the anniversary of your membership date. Members must ensure that points are used up prior to expiry. Members will receive an email to notify them that their points are due to expire.
Duration and Expiry of Points
  1. Points accumulated are valid for up to 2 years from the date of membership issuance and will expire on the anniversary date of the 2nd year. Upon expiry on the validity period, any unused Points will be deducted from your account.
  2. L.D.Waxson reserves the right to suspend or exclude you from participation or continuing to participate in the Programme if in its opinion you have breached any term in the use of your membership, and L.D.Waxson shall not be liable for any such action.
  3. L.D.Waxson reserves the right to cancel or suspend Points (for redemptions) earned on Accounts that are past due.

Rewards Redemption

  1. The site’s Rewards Catalogue explains the procedures and the number of Points required for you to claim a Reward.
  2. Where you have accumulated the required number of Points you may claim a Reward(s) which will be delivered upon your next purchase.
Conditions for Redeeming Rewards
  1.  All Rewards are valid unless otherwise stated or whilst stock last.
  2. All Rewards are subject to availability. L.D.Waxson cannot be held responsible for availability of the Rewards and/or manufacturing restrictions. L.D.Waxson may at any time and without notice alter the number of Points required for redemption.
  3. Any Reward may, without notice, be withdrawn or substituted with another Reward.
  4. L.D.Waxson will ensure that the reward(s) are of proper condition before packing and will not be liable for any damages that may incur after the item(s) are sent out.
Account Renewal and Termination
  1. Membership is automatically renewed every 2 years from the date joined as long as you make one purchase during the membership period. Otherwise, your Account will be terminated and any Points accumulated will be forfeited.
  2. Classic membership is automatically awarded upon registration.
  3. Gold membership is automatically awarded to a Classic member who accumulates 2000 or more points during the membership period.
  4. A Member may terminate the Account in writing. Upon termination of your Account you will cease to be eligible to receive any marketing collateral or participate in the XX Programme. Any Points held in your name will be forfeited.
Disclaimer
L.D.Waxson will endeavour to ensure that all information it publishes in relation to the Rewards Catalogue is accurate.
 
Warranties
L.D.Waxson gives no warranty (whether expressed or implied) with respect to Rewards and Benefits.

General

  1. L.D Waxson may at any time at its discretion suspend or terminate the site’s Rewards Programme. If L.D Waxson terminates the site’s Rewards Programme, you will have one month from the notice of termination to redeem your Points.
  2. Notwithstanding anything contained herein to the contrary, L.D Waxson shall have the absolute discretion to determine and vary these Terms & Conditions from time to time without prior reference to you, including the eligibility terms and criteria and the Programme. If at any time you are found to be disqualified from the Programme by L.D Waxson due to any reason whatsoever, all Points held in your name shall be disregarded and forfeited with immediate effect and L.D Waxson shall not be liable for any such action.
  3. These terms and conditions are governed exclusively by the laws of Singapore.
     

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