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General Terms & Conditions

All stated terms and conditions & Priivacy Policy’s are applicable to visitors and users of (“the Site”). is one of the various websites owned by the company L.D.Waxson (s) Pte Ltd or its affliates or subsidiaries (“L.D.Waxson”). By visiting and using, you accept these terms & conditions and therefore comply with them.
All terms & conditions and contents are subjected to changes. You are deemed to accept all changes if you continue to use and visit the website after any changes are made.

Availability of the Site
We have taken every care in the preparation of the Site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the Site at all times.

Accuracy of Information on the Site
L.D.Waxson and its affiliates attempt to provide the information on the site to be as accurate as possible. All typographical errors or inaccuracies in the description or price of any of the Products shall be subjected to correction (even after an order has been placed), and L.D.Waxson shall not be liable for any loss or damage arising from any such errors or inaccuracies.

Limited License of Site is meant for personal and non-commercial use only. The resources may not be modified, reproduced, copied, transmitted, distributed, published, performed, displayed, created derivative works from, sold, licensed or otherwise exploit the materials on the website without our written consent. The website may not be accessed or used competitively or commercially. There is no permit on copying the materials of the website. Any unauthorized copying, altering, display, performance, transmission, distribution, or other use of these materials is prohibited.

Intellectual Property
All content and information available on the site, including but not limited to, graphics, text, buttons, images, designs, “Look and Feel”, Trademarks, Logos, artwork, animated pictures, sound clips, video, data compilations and programming(collectively, “Contents”) are owner of all copyright or licensed to L.D.Waxson and its affiliates. No part or parts of the above stated may be reproduced, broadcast, framed, hyper linked or transmitted in any manner or by any means or stored in an information retrieval system without the written consent of L.D.Waxson.

Disclaimer of Warranties and Liability
To the fullest extent permitted by law all warranties (express or implied) in respect of the Site and the content of and your use of the same are excluded. Except in the case of death or personal injury caused by our negligence, to the fullest extent permitted by law we exclude all liability to you in respect of your use of this Site.

By using the site, you agree to defend, indemnify and deem L.D.Waxson harmless for any claims resulting from the use of the site in any way.

Receiving News and Information from the Site
You agree to receive any information, notices, agreements, surveys, newsletters and any other communications from the site electronically without limitations to electronic mails or postings on the site. However, we only provide the benefits of this site to a Registered Member of and its affiliates as per our

All prices listed in the site are exclusive of any delivery fee or any other charges incurred during procurement of products. Payments for the products ordered shall be by way of debit of the relevant amount from your credit/charge card by L.D Waxson or by such other such as Telegraphic Transfer (T/T) for local and overseas and also through the means of cash for local orders.

In furnishing your credit/charge card number and other relevant information in payment of the Products ordered, you hereby authorize L.D Waxson to furnish such information to the relevant processing centre for the purpose of completing the purchase. We will attempt to ensure you for any losses whatsoever arising from or in connection with such information.

We accept Visa or Mastercard under credit/charge card transactions and will require 3-4 working days to process successfully. For T/Ts, potential customers should seek bank details from us and the transaction will take up to 7 days for processing. The goods will be shipped immediately once payment is received.

We reserve all right to terminate your order and payment in events such as, but not limited to, suspected fraud, suspected false information given by purchaser or unable to send to consigned country.

Refund Policy
In case where goods received by purchaser or stated recipient are defected, wrong qty or short of certain item (collective, “defections”), we will replace the defected or short item through the customer’s next order with regards that the defections are not caused by the purchaser or recipient and the notification to us about the defections are made within 20 days from the shipment date, for orders made from overseas. For local orders, notifications to us should be made within 3 working days from receiving the goods. Replacement of defections does not include wrong ordered item by the purchaser or any other mistakes made by purchaser resulting in receiving the undesired item or qty. You acknowledged that we will not compensate any of the defections in terms of money or refund of payment and we reserve the right to reject any request for refunds should we deem that the request as “unreasonable”.

However, Customer can request for termination of order and request for a FULL refund of payment if he/she make the request within 3 days from the date when the order is made. Any other request for refund will be at the discretion of the company management.


a) Local Orders (Within Singapore)

All Singapore Orders (“Local Orders”) will be processed within 48 hours of receipt excluding Saturday, Sunday, & National Public Holidays). Delivery will be arranged within the next 3-6 working days after the processing of the order and we reserve the right to change the stated or arranged delivery date/time, no matter fixed by customer or by us, at anytime without prior notice. However, we will try our best to deliver the goods on time as arranged.
All delivery services are only available on weekdays and from 9am to 5pm only.

Upon Confirmation of Order and Payment, You accept the delivery charge as stated in the site (under “Shipping charge”). All Delivery Charges stated in the site (under “Shipping Charge”) are all subjected to changes. Continued orders after the changes made means that you acknowledged and accept the changes.

In the event where we are unable to deliver the products ordered for any reason whatsoever, we shall at our sole discretion and upon being requested by you within 3 working days of initial attempt at delivery, procure another attempt at delivery of the products ordered and the customer shall be liable to pay for all reasonable additional expenses incurred by us. You shall not be entitled to cancel the order due to any delays in delivery.

b) Overseas Orders

L.D.Waxson provides delivery to all countries stated in the site (Under “Shipping charge). All orders will be processed and arranged to send out once the payment has been processed by the bank. Credit/Charge Card payment will usually take about 3-4 working days to process and T/T Payment will take about 7-9 working days to process. All orders will be sent out using the service of Singpost Air Parcel or Singpost EMS courier service, whichever service the customer choose.

Upon selection of the Delivery method, you have read and accept the delivery time and charge as stated in the site (under “Shipping Charge). All Shipping Charges are subjected to changes. You are deemed to accept the changes upon continued orders after the changes are made.

We reserve the right to change or cancel the stated or arranged delivery date/time, no matter fixed by customer or by us, at anytime without prior notice.

We are not responsible for any loss of products or whatsoever caused by the post office during delivery or transit and it is at our sole discretion to decide if the items loss or damaged should be replaced or refunded as subjected to the “Refund Policy”.

In the event that you did not receive your parcel after 15days from the shipment date, you will notify us within and no later than 7 days, otherwise within 22days from the shipment date. We will try to track your parcel status for you and any refund or replacement due to this issue is at the company’s management sole discretion and subjected to the “Refund Policy”.

Customs & Import Duties Information
You may be subjected to your local import duties and taxes, which are levied once the package reached your country. Any Additional charges incurred resulting from custom clearance must be borne by you; we are not responsible for these charges as we have no control over these charges and cannot predict what they may be. Customs policies vary with every country in the world depending on their local government. You should check with your local customs office for further information. Additionally, when ordering from L.D.Waxson, you are considered the importer and you must comply with all laws and regulations of the country in which you are receiving the goods.

As a registered Member of and its affiliates, you are solely responsible for maintaining the security of your User-ID and password. You should not disclose your User-ID or password to any third party (other than persons authorized by you to use your account) and are solely responsible for any use of or action taken under your account on this Site. L.D.Waxson shall not be liable for any loss or damage suffered or incurred by you or any third party due to the wrongful or fraudulent use of your account, personal or credit/charge card information whether by yourself or by any third party no matter how such loss or damage is caused. You shall immediately notify us though the site or contact us by phone should there is any unauthorized use of your account or of any other breach of security known to you.

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